Privacy Policy

We, Star Media Group Berhad [Company No.: 197101000523 (10894D)], together with our subsidiaries and affiliates (collectively, “Star Media Group”) respect the privacy of individuals with regard to personal data and are committed to protecting the privacy of our users/subscribers/customers (collectively, “Users”), and strive to provide a safe and secure user experience.

You may refer to the group structure of Star Media Group here.

This Privacy Policy is formulated in accordance with the Personal Data Protection Act 2010 (“Act“), which describes how your information (“Personal Data”) is collected and used and your choices with respect to your Personal Data. For absolute clarity, any reference to “we”, “our” or “us” in this Privacy Policy shall include any member of Star Media Group. The following discloses our information gathering and dissemination practices for TheStar.com.my, starmediagroup.my, dimsum entertainment, TheStarTV.com, myStarjob.com, StarCarSifu, R.AGE, Kuali, StarCherish.com, StarProperty, mStar, Perfect Livin, Kuntum, 988, Suria, thestarmall.com.my and mobile applications created and/or owned by Star Media Group that are made available to you for download from the app stores, including but not limited to “Apple App Store”, “Google Play” and “Huawei App Gallery” (collectively, “Websites”) and if relevant, for the use of, or subscription to, or purchase of any products and/or services offered by Star Media Group.

1. Information collected by the Websites

Our Websites’ servers do not automatically recognize specific information about individual users on our Websites. In addition, our servers do not automatically record information regarding a User’s e- mail address unless the User supplies it.

We collect information about Users during the registration process for certain parts of our sites; through their participation in certain activities, including contests, forums, and polls; and through the use of cookies. When you request pages from our server, it automatically collects some information about your preferences, including your internet protocol (“IP”) address. We use this to help diagnose problems with our server, and to administer our Websites.

The User-supplied information collected through the registration process, surveys, contest entry forms, polls or other similar vehicles is used to improve the content of our sites, or used for our marketing purposes. It is not shared with other organizations for commercial purposes unless specifically stated herein.

2. Purpose of Personal Data collected

Personal Data that you provide to us voluntarily on our Websites and the other related channels may be processed and/or disclosed to our Vendors (as hereinafter defined) for the following purposes (collectively, “Purposes“):

  • to manage, verify and complete transactions with you;
  • to manage and verify your membership for our customer loyalty scheme (where applicable);
  • to direct market our products and/or services to you;
  • to understand and analyse our sales, and your needs and preferences;
  • to develop, enhance, market and provide products and services to meet your needs;
  • to enable you to participate in promotions and contests;
  • to process exchanges or product returns;
  • to improve our services;
    to respond to your requests or complaints;
  • to send you updates on products, news and event updates, rewards and promotions, special privileges and initiatives offered by Star Media Group and/or its partners and/or advertisers;
  • to process your payment transactions;
  • for our credit control service and/or collection of debts due and owing to us; and
  • to comply with any regulatory, statutory or legal obligation imposed on us by any relevant authority.

3. Although the precise details of the Personal Data collected will vary according to the specific purpose (such as contests, forums, surveys etc.) whether via online or otherwise, we may typically collect the following Personal Data from or in relation to you:

  • Name;
  • Address;
  • Phone number(s);
  • Date of birth;
  • Email address;
  • Gender;
  • Identity card number or passport number
4. Use and Disclosure

We may disclose your Personal Data within Star Media Group and/or to the Vendors (as hereinafter defined) for the Purposes set forth hereinabove in accordance with the terms and conditions set out herein.

We are responsible for the Personal Data under our control, including Personal Data disclosed by us to a Vendor (often referred to as the data processor and third party service providers). “Vendor” in this Privacy Policy means in relation to Personal Data, any person or entity (other than our own employee) who processes the Personal Data on behalf of us and/or who provide third party services for us. “Processing“, in relation to Personal Data means for example obtaining, recording, holding or using the Personal Data in carrying out any operation or set of operations on the Personal Data and/or providing its respective services to us.

We take every measure to provide a comparable level of protection for Personal Data should the information be processed by a Vendor.

We use and disclose aggregated non-personally identifying information collected through the Websites as part of our organization’s process of constantly improving the Websites, and the products and services offered by Star Media Group.

5. Impact of Non Provision of Personal Data

Please note that in the event that sufficient Personal Data is not supplied, or is not satisfactory to us, then your application or request for any of the above Purposes may not be accepted or acted upon or your request to browse some information on the Websites, or the use of, or subscription to, or purchase of any products and/or services offered by Star Media Group may be denied or affected.

6. Storage and Retention of Personal Data

Your Personal Data shall be stored either in hard copies in our offices or in servers located in Malaysia. It may be necessary to transfer your Personal Data to third party services providers based/located outside Malaysia. By continuing to use the Websites, products and/or services of Star Media Group, you hereby consent to such transfer.

Any Personal Data supplied by you will be retained by us as long as necessary for the fulfilment of the Purposes stated in paragraph (2) above or as required to satisfy legal regulatory, accounting requirements or to protect our interests.

Save and except as provided in paragraph (15) hereof, we do not offer any online facilities for you to delete your Personal Data held by us.

7. How Email and ‘Contact Us’ messages are being handled

We may preserve the content of any email or “Contact Us” or other electronic message that we receive.

Any Personal Data contained in those messages will only be used or disclosed in ways set out in this Privacy Policy.

The message content may be monitored by our service providers or employees for purposes including but not limited to compliance, auditing and maintenance or where email abuse is suspected.

8. Communication or Utilisation Data

Through your use of telecommunications services to access the Websites and/or any other sites operated and/or managed by Star Media Group, your communications data (e.g. IP address) or utilization data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to Personal Data.

To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization data will occur and will be performed in accordance with the applicable data privacy protection legal framework.

9. Automatic Collection of Non-Personally Identifiable Data

When you access the Websites and/or use of any product/services offered by Star Media Group, we may automatically (i.e., not by registration) collect, use and disclose non-personally identifiable data, including but not limited to information about your Internet browser and operating system, domain name of the website from which you came, number of visits, average time spent on the site and pages viewed.

We may use and disclose these non-personally identifiable data and share it within Star Media Group and/or third parties to inter alia; monitor the attractiveness of the Websites and improve our performance/product/services/content on an aggregate, anonymize and non-personally identifiable basis. However, please be assured that this information is not intended to be used to personally identify you.

For example, we may collect:

  • Device information— such as your hardware model, IP address, other unique device identifiers, operating system version, browser type and settings, such as language and available font settings, and settings of the device you use to access our Websites.
  • Usage information— such as information about your usage of the Websites, products and/or services offered by Star Media Group , the time and duration of your usage and other information about your interaction with content offered by Star Media Group, and any information stored using cookies, mobile ad identifiers, and similar technologies that we have set on your device. For detailed information about our use of cookies, web beacons, and other technologies, see Online Tracking and Advertising in paragraph (9) below.
  • Location information— such as your computer’s IP address, your mobile device’s global positioning system (GPS) signal or information about nearby WiFi access points and cell towers that may be transmitted to us when you use certain services.
10. Online Tracking and Advertising

How We Use Cookies, Web Beacons, and Similar Technologies and How to Disable These Technologies

We and any third parties duly appointed/authorized by us to provide content, advertising, or functionality or measure and analyze advertisement performance on our Websites (collectively, “Authorized Third Parties”), may use cookies, web beacons, mobile advertising identifiers, and similar technologies to facilitate administration and navigation, to better understand and improve our Websites, to determine and/or improve the advertising shown to you here or within the online sites operated and/or managed by Star Media Group, and to provide you with a customized online experience.

Cookies. Cookies are small files that are placed on your computer when you visit the Websites. Cookies may be used to store a unique identification number tied to your computer or device so that you can be recognized as the same user across one or more browsing sessions, and across one or more sites. Cookies serve many useful purposes. For example:

  • Cookies can remember your sign-in credentials so you do not have to enter those credentials each time you visit a Website.
  • Cookies can help us and the Authorized Third Parties understand which parts of our Websites are the most popular because they help us see which pages and features users access and how much time they spend on the pages. By studying this kind of information, we are better able to adapt our Websites and provide you with a better experience.
  • Cookies help us and the Authorized Third Parties understand which advertisements you have seen so that you don’t receive the same advertisement each time you visit our Websites.

11. Most browsers accept cookies automatically, but can be configured not to do so or to notify the user when a cookie is being sent. If you wish to disable cookies, refer to your browser help menu to learn how to disable cookies. If you disable browser cookies or flash cookies, it may interfere with the proper functioning of our Websites.

Beacons. We, along with the Authorized Third Parties, also may use technologies called beacons (or “pixels”) that communicate information from your device to a server. Beacons can be embedded in online content, videos, and emails, and can allow a server to read certain types of information from your device, know when you have viewed particular content or a particular email message, determine the time and date on which you viewed the beacon, and the IP address of your device. We and third parties use beacons for a variety of purposes, including to analyze the use of the Websites and products and/or services offered by Star Media Group and (in conjunction with cookies) to provide content and advertisements that are more relevant to you.

Local Storage & Other Tracking Technologies. We, along with third parties, may use other kinds of technologies, such as Local Shared Objects (also referred to as “Flash cookies”) and Hypertext Markup Language revision 5 (HTML5) local storage, in connection with our Websites. We also may use unique identifiers associated with your device, such as mobile advertising identifiers. These technologies are similar to the cookies discussed above in that they are stored on your device and can be used to store certain information about your activities and preferences. However, these technologies may make use of different parts of your device from standard cookies, and so you might not be able to control them using standard browser tools and settings. For HTML5 local storage, the method for disabling HTML5 will vary depending on your browser. For Flash cookies, information about disabling or deleting information contained in Flash cookies can be found here.

Additional Choices With Respect To Targeted Advertising

As described above, we and the Authorized Third Parties may use cookies and other tracking technologies to facilitate serving relevant advertisements to you. For example, these technologies help us determine whether you have seen a particular advertisement before, tailor advertisements to you if you have visited our Websites before, and avoid sending you duplicate advertisements.

Due to differences between using apps and websites on mobile devices, you may need to take additional steps to disable tracking technologies in mobile applications. Many mobile devices allow you to opt-out of targeted advertising for mobile applications using the settings within the mobile application or your mobile device. For more information, please check your mobile settings. You also may uninstall our applications using the standard uninstall process available on your mobile device or app marketplace.

12. Public Forums

Our Websites make information sharing, feedback, forums, and/or message boards available to Users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your Personal Data. We request that users treat each other with courtesy and mutual respect.

13. Job Applicants

Personal Data provided in connection with an application for employment will be used to determine your suitability for a position with Star Media Group and, if applicable, your terms of employment or engagement.

Your information may also be used to monitor our recruitment initiatives and equal opportunities policies.

Your details may be disclosed to third parties to verify or obtain additional information including education institutions, current/previous employers and credit reference agencies. Credit reference agencies record these searches and you can contact us to find out which agencies we used. Unsuccessful applications may be retained to match your skills to future job opportunities.

14. Confidentiality

Personal Data held by us will be kept confidential in accordance with this Privacy Policy pursuant to any applicable law that may from time to time be in force.

Any questions, comments, suggestions or information other than Personal Data sent or posted to the Websites, or any part thereof by Users will be deemed voluntarily provided to us on a non-confidential and non-proprietary basis.

We reserve the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely without further reference to you.

15. Security

Our Websites have security measures in place to protect the loss, misuse and alteration of the information under our control. When a User is asked to provide his/her credit card information, we provide a secure environment through our partners’ systems (using industry standard SSL or SET protocols) for this purpose.

For the internet, unfortunately, no data transmission over the internet can be guaranteed as completely secure. So while we strive to protect such Personal Data, we cannot ensure or warrant the security of any Personal Data transmitted to us and individuals do so at their own risk. Once any Personal Data comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.

A username and password may be essential for you to use some sections of the Websites. For your own protection, we require you to keep these confidential and to change your password regularly (if required).

16. Links

Our Websites contain links to other sites. We are not responsible for the privacy practices or the content of such sites. We have established relationships with advertisers and/or business partners but such relationships are generally technical in nature, or content collaborations. If any advertisers and/or business partners access to any information entered by Users in our database, this fact shall be disclosed to the Users upon initiating the registration process. Users who feel they do not wish their information to be shared by anyone other than the Websites may then opt out of completing the registration.

17. Access to, Correction and Update of Personal Data & Opt-out / Unsubscribe

Under the Act, you have the right to access your Personal Data held by us by paying a fee that may be imposed by us to cover our reasonable administration costs and to request correction and/or to update your Personal Data which are inaccurate, incomplete, misleading and/or not up-to-date.

If you have any questions regarding this Privacy Policy or if you wish to request access to your Personal Data or if you wish to correct and/or update your Personal Data, you may send your request in writing to:

Star Media Group Berhad (Company No.: 197101000523 (10894D)

Level 13, Menara Star

15 Jalan 16/11

46350 Petaling Jaya

MALAYSIA

and/or

Email: customerservice@thestar.com.my

We may use your Personal Data to contact you in the future to tell you about our products and/or services that we believe will be of interest to you. If we do so, our marketing communication will contain instruction enabling you to “opt-out / unsubscribe”. If you do not wish to receive any future communication, you may click on the “opt-out / unsubscribe” button so that you will be removed from our mailing lists.

If you would like us to delete your Personal Data, you can write to us by using the above contact information at any time.

18. Changes to Privacy Policy

We reserve the right to amend this Privacy Policy from time to time without prior notice. Any changes to the Privacy Policy will be uploaded onto our Websites and therefore, we encourage you to check/visit the Websites from time to time for any changes on a regular basis.

In the event of conflict between the English and Bahasa Melayu versions of the Privacy Policy, the English version of the Privacy Policy shall prevail.

(Last updated 29 September 2021)

Kompas Gramedia Group of Media or known as KG Media is a line of business that is part of the Kompas Gramedia Group and other companies that are related by ownership to the Kompas Gramedia Group.

KG Media is committed to protecting the personal data of customers, visitors, vendors, partners and many other stakeholders. Therefore, in this Privacy Policy, we consider aspects of the application of technology, human resources, methods and refer to applicable laws in Indonesia, such as Ministerial Regulations and other related laws and regulations.

The Privacy Policy on this page helps you understand how KG Media collects, why we collect it, process, analyze, store, use, disclose, provide, distribute, revise or change and / or destroy your Personal Data that can be identified and obtained in connection with the use of the Service.

A. DEFINITIONS
  1. KG Media / We / Us / Our means Kompas Gramedia Group of Media which is engaged in various media business fields, such as Television, Radio, Printing, Digital and other media business areas.
  2. Affiliate / affiliates / affiliate / affiliates means a subsidiary of and / or parties under the control of Kompas Gramedia Group of Media and / or Kompas Gramedia Group.
  3. Service / Services / service / services means any services and / or products and / or other activities or services in whatever form we provide / organize whether we provide / administer through the Portal or without going through the Portal (such as events and etc).
  4. Portal / portal means every software application and / or every website and / or any other form of digital platform both already existing and will be in the future, which We and / or our Affiliates develop and operate so that our Services can be accessed by You.
  5. Customer / User / You / Yourself is any party who uses and / or accesses and / or participates in our services, whether through the Portal or not through the Portal, and whether registered on the Portal or not registered on the Portal.
  6. Personal Data / personal data / Data / data means data or information about yourself that we obtain through the use / interaction of the Portal and / or services by you, both which can be personally identified and which have not been personally identified including but not limited to such as name, address, date of birth, place of birth, your job, place of work, personal identity, other identifying documents, telephone number, e-mail address and other information that can identify you as a user.
  7. Terms of Use means standard operating procedures or other provisions relating to access / use of any Portal or Services provided by Us and / or its Affiliates, which can be changed and updated from time to time by Us and / or Affiliates.
B. SCOPE

This Privacy Policy applies to all Personal Data across Our Services and / or our business partners (vendors, partners and other stakeholders). Please see various products and subsidiaries that are Affiliates of us here:

  1. https://www.kompasgramedia.com/business/media or
  2. https://www.kgmedia.id/


Every addition to a product / service that will come in the future is a product / service that is recognized by us, then automatically follows this Privacy Policy. In this case, we are not obliged to show our company documents, but we can show a document which states that each product or service is correct, including our services.

C. PURPOSE

We collect, process, use and provide your Personal Data, including but not limited to Affiliates third parties / Our partners, for the following purposes:

  1. To provide support or other information;
    We may use your Personal Data to provide support or other information related to the history of use that has been carried out by the Customer, including but not limited to such as Customer complaints, Customer calls, Customer confirmations related to our services.
  2. To provide information about the latest products or information;
    We may use your Personal Data to provide notifications about new product releases, product development, retargeting, promotions, personalized offers, subscriptions, event participation, or information you may need. This information is not only limited to products / services from our services, both those that have been used and have never been used, but also products / services for our affiliates or partners that suit your needs. We may use your Personal Data and your transaction records to analyze your behavior and use it to provide information about our Services and / or products / services.
  3. Analyze Customer behavior to provide better and more appropriate experience, services and information;
    We use your Personal Data from your interactions with our services to analyze your interests and behavior patterns so that we can provide better experiences, services, promotions and information for your needs.
  4. To inform you about the benefits, programs and opportunities that we provide to you;
    We and / or Affiliates can communicate to you about the benefits, programs and opportunities that can be provided related to Our Services and / or Our Affiliates.
  5. To get in touch with third parties / our partners;
    We can share your Personal Data with third parties / Our partners relating to our business interests and / or our affiliates and / or other needs including but not limited to the completion of transactions for our services and / or Our Affiliates who come into contact with Customers, relating to third parties / our partners business activity, in any other purposes. We also share your Personal Data with third parties / our partners who we think can provide their content, products or services according to your interests. We ensure that our third parties / partners are chosen with care and are obliged to keep your Personal Data safe.
  6. To protect our content and services;
    We use Personal Data to prevent potential illegal activities and enforce the Terms of Use. We also use a variety of technological systems to detect unusual activity for abuse, such as spam, plagiarism, piracy and so on.
  7. To get your suggestions and input from time to time;
    We can ask the customer to provide suggestions, so that the product / service is more in line with what the customer needs and is interested in (for example through surveys, research on usage, group discussions).


All provisions in this section C will be executed in worldwide territory.

D. THE DATA THAT WE COLLECT
  1. We collect some Personal Data which is directly provided by you as follows:
    1. Name
    2. Contact information (phone, email)
    3. Date of birth
    4. Place of birth
    5. Demographics: gender, occupation,
    6. Personal identification information (KTP, SIM, Passport, and other personal identification)
    7. Emergency contact information
    8. Social media profile information
    9. Education and employment information
    10. Information (s) that are of interest
    11. Other information from you, which is uploaded or provided to us.
  2. We also collect some other information when you use our Portal and / or services, namely:
    1. Information about the device (s) you are using
    2. Information about service use
    3. Cookies.
    4. Authentication data
    5. Location information
    6. Data that has been recorded through one of the Affiliate’s services will also be used to improve the Customer experience in all lines of our and Affiliate business.
  3. Cookies referred to in letter c above are small text files that are sent to and stored on your computer, smartphone or other device to access the internet, whenever you use our Services through the Portal. Cookies are useful because they allow the Portal to recognize the user’s device.

    Cookies help us personalize the Portal and fulfill User interests and desires. We use cookies to protect your privacy. Our portal does not use cookies to collect personal information from your device. We never store passwords or similar sensitive data in cookies.

    We use ‘analytics’ cookies to help analyze how users access the Portal. By showing how and when users use the Portal, cookies help us find out which Portal pages are popular and which are not, and how we can improve the Portal for you. We use ‘analytics’ cookies on the Portal so that as such, we only share this cookie information with third parties / our partners, namely in an aggregate and anonymous format (overall) and there is no personal information.

    How can you manage your cookies? The browsers of most computers, smartphones, and other web-enabled devices are usually set up to accept cookies. You have the option to control the acceptance of cookies yourself and, if you wish, you can block them completely by configuring your Internet browser. Please see the documentation for your browser to change your preferences regarding these cookies.

    Please note that cookies are used to activate and improve certain functions on the Portal. If you choose to disable certain cookies, this will likely affect how our Portal works.

E. THE DATA THAT WE DO NOT COLLECT

We really appreciate the confidentiality of your data, therefore, we do not collect any data in the form of any content from photo albums, short message application communications (app messengers), and contact information /phonebook contained in your device.

F. SECURITY
  1. Confidentiality of your information and Personal Data is a major concern for us. We make the best efforts and procedures to protect and guarantee Personal Data and we periodically conduct internal evaluations to increase security so that your Personal Data is safe from interference from unauthorized parties. We ensure that the Personal Data that we obtain is in the form of encrypted data both in the transmission process and in storage on the server. However, we cannot fully guarantee that our system cannot be penetrated by viruses, malware, and interference from unauthorized parties.
  2. Users are responsible for always maintaining the confidentiality of information data contained in the Portal and in connection with the use of the Service, including but not limited to the confidentiality of the password that the User uses to access the account on the KG Media Portal. Please do not disclose and share your Personal Data, including your account password with anyone and keep your device safe. We are not responsible if you experience losses caused by your negligence in maintaining the confidentiality of information data in connection with the use of the Service and your account on the Portal, and you hereby release us, our directors, board of commissioners, employees, agents, and / or our affiliates. , from every claim, lawsuit, compensation, and / or claims that the User submits in connection with the unauthorized use and / or access to your account.
G. ADVERTISING
  1. The advertisements that appear on the Portal may be sent to you by our partners, who may apply cookies. These cookies allow the server on each advertisement to recognize the User’s device whenever they send an online advertisement to collect non-personal data about the User or other people who use the User’s device.
  2. When you use our Portal, certain advertisements may appear which are products of our partners. Our partners, as third party vendors, use cookies to serve ads on our Portal
H. PROVISIONS ON CHILDREN UNDER AGE

Each creation of Portal account and/or registration of Service are prohibited from being carried out by children under the age of 18 (eighteen) years or under the age determined by laws and regulation so for these matters shall be represent by their parents or their guardian.

Each creation of Portal account and/or registration of Service that have a segmentation for children/kids shall be represent by their parents or their guardian.

Any use of the Service that does have a segmentation for children/kids must be under the supervision and approval of their parents or their guardian.

If there is an underage/child who has provided Personal Data that does not represented by their parents and/or their guardian, the parents or guardian must contact KG Media (see Section O) to delete the Personal Data that been classified as “non-relevant data” and stop using the Portal account and / or the Service ( if the Service and / or Portal is not for the segmentation of children).

We cannot distinguish directly about a person’s age when creating the Portal account and / or using Our Services through the Portal. Customer must liberate Us, our affiliates and / or any third party / our partner from any claims, lawsuits and / or demands that been arised because Customer is violating of the provision(s) in this section H and Customer shall fully responsible for those claims, lawsuits and / or demands.

I. TECHNICAL AND REGULATORY INFORMATION
  1. User personal data: We collect Personal Data from Users through various means, including but not limited to, when the User visits the Portal, uses features, accesses the content we provide on the Portal, when registering as a User, when the User uses the service and etc. Users can also be asked to provide data, among others, email address, home / office address, telephone number and other required information.
  2. User non-personal data: We may collect User non-personal data when they interact with the Portal and / or our services. Any non-personal data including but not limited to names browser, types computer, telephone devices, or other information relating to how Users connect to our Portal, such as systems operating, internet services, social media, and other related information.
  3. In the event that when you choose to link your social media account or accounts related to other third party services to our Services and / or Portal, then you may ask a third party to send certain information to us from that social media account or service account. and you allow us to collect, store, and use what they send to us in accordance with what is described in this Privacy Policy.
  4. Logging Practices;
    We automatically record the Internet Protocol (IP) address of the User (web based application) and the session of the user (mobile application). We also record several materials to identify users of the Portal, including:
    • Type / version of browser/ device
    • The operating system used
    • The date and time of the request server
    • The location (latitude and longitude)

    For mobile applications, we use the following ingredients to identify:

    • Brand and / or type / version of the device
    • Device IMEI
    • The operating system used
    • The date and time of the request server
    • The location (latitude and longitude)
    • Other information provided by the operating system, browser or device

    This identification is used on all of our services and portals to enable understanding of customer data from between products / services. This creates greater opportunities for us to provide better service to customers.

  5. External links behavior: Some of our services / portals may contain links to other sites / applications created and managed by other parties / our partners. When you enter another site / application, please note that we are not responsible for the collection of data or content from the site / application and any information they may collect, even though our name or logo may appear on the site / the application. We ask you to be vigilant when leaving our Portal and reading the privacy terms of those other sites / applications that you visit, because the privacy policies of these other sites / applications may be different from ours
  6. Do Not Track (DNT): is a self-regulatory initiative designed by the online advertising industry to provide options in the types of advertisements they may see and select from online behavioral ads provided by companies participating in this. We do not respond to DNT in your browser settings.
  7. If you are no longer a registered Portal’s user or use our services, we will keep Personal Data for at least 5 (five) years from the date you last became a registered user or since the last date you used our services / accessed the Portal or during time period based on the laws and regulations in Indonesia.
  8. Responses to legal requests: We reserve the right to share your information in response to requests for your Personal Data information from Government authorities and / or agencies authorized or required by law.
J. PERSONAL DATA STATEMENT AND APPROVAL
  1. By using our Portal and / or services, it means that you state that you have read, understood and agreed to this Privacy Policy and all changes that we have made from time to time and agree to allow us to use, implement, process, and transfer your Personal Data as stated in this Privacy Policy.
  2. You also acknowledge that you agree and agree to share all information that has been provided to us and give us the authority to delete, use and share your personal data with our affiliates and / or other third parties (such as our partners, vendors and others) to support our Services and / or Portal as well as our business activities and our Affiliates.
K. REVOCATION OF APPROVAL AND DELETION OF PERSONAL DATA
  1. If you are a registered User, you can review, revise and correct your Personal Data through the User profile settings service on the Portal.
  2. KG Media is only responsible for the deletion of your data stored in your KG Media Account.
  3. KG Media is not responsible for your data other than your data stored in your KG Media account.
  4. You can withdraw your consent to the collection, use and disclosure of your Personal Data and/or request the deletion of your stored Personal Data in the following ways:
    • for website users, please login and then go to profile page
    • For Apps users, make sure you are logged in and go to settings page
    • If the user wants to delete his KG Media ID account, but cannot access the account based on the policy of KG Media. Then the user can request for account deletion to KG Media by sending an email to the email address cs cs@kgmedia.id
    • If the account deletion cannot be done in the KG Media app, the User can request for account deletion to KG Media by sending an email to cs@kgmedia.id
  5. By deleting your KG Media account you will:
    • Deleting your Personal data (PII)
    • Do not have access to make changes to data, comments and other activities that require login access
    • Do not have the right to claim prizes from quizzes and events that you previously participated in
    • Disconnected from KG Media network access such as:
      • Access Kompasiana blogging, to disable all Kompasiana features click here
      • Access paid content vik.kompas.com, subscribe to kompas.com+, moview.id
      • Akses transaksi di Tribun Jual Beli, Tribun Commerce
      • Access transactions in Tribun Jual Beli, Tribun Commerce Access the Grid Store subscription, click here to review the books and e-magazines you have purchased
      • Email marketing and promos for all KG Media product offerings.
L. E-mail ADDRESS POLICY
  1. If you wish to unsubscribe from receiving newsletters in your e-mails, please follow the unsubscribe or unsubscribe steps in the bottom corner of the respective Portal.
  2. We can send emails in the form of invitations to participate in user surveys, responses as visitors or users, as well as existing or developing services.
  3. If you communicate with us via email, we may retain and or store the contents of your e-mail messages, including a history of conversations between us and you and the e-mail address and information you provide during the communication.
  4. If you wish to send an e-mail to us, it is recommended that you understand that the information contained in the e-mail is not secure or encrypted, so that it may be seen by other parties. Thus, you are obliged to be careful when sending something that is confidential to our e-mail. In this case, we are not responsible for any email you send to us and there is no obligation for us to provide assistance for any events that harm you.
M. DISPUTE SETTLEMENT AND LANGUAGE
  1. KG Media and User hereby agree to make every effort possible to reach a settlement by deliberation no later than 30 (thirty) working days since one of the parties receives a written letter from the other party.
  2. If the settlement through deliberation fails to reach a consensus within the stipulated time, then the dispute can be resolved by following the relevant laws and regulations.
  3. Language: In the event of inconsistency between the English version of this Privacy Policy and the Bahasa Indonesia version of this Privacy Policy, then the Bahasa Indonesia version shall prevail.
N. CHANGES TO THE PRIVACY POLICY

KG Media may change this Privacy Policy from time to time by displaying the modified version on each and / or each Portal. You acknowledges and agrees that KG Media and/or its Affiliates reserve the right to change the Privacy Policy from time to time and You will check the Privacy Policy regularly for updates. By continuing to access the Portal and / or continuing the use of each KG Media Service, the Customer is deemed to have understood, submitted and agreed to this Privacy Policy and any changes thereof.

If a part of the Privacy Policy cannot be used / applicable, then that part does not affect the validity of other provisions.

O. CONTACT US

If you have questions or interests regarding this Privacy Policy or regarding the use of Personal Data, contact us via:

Jl Palmerah Selatan No. 22-28, Tanah Abang, Jakarta, Indonesia 10270

Tel: 62-21 53699200

Fax: 62-21 53503777

P. EFFECTIVE DATE AND MISCELLANEOUS

This Privacy Policy was last updated and amended on March 1st, 2021 . By using our Portal and/or Services, you are deemed to agree to this Privacy Policy including but not limited to all its changes.

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Republic of Indonesia.

Philippine Daily Inquirer (PDI) operates the inquirer.com.ph website, which provides the SERVICE.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the inquirer.com.ph website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.